FREQUENTLY ASKED QUESTIONS (FAQs)
If you have any questions about the delegation, please refer to the below FAQs. Any remaining questions can be directed to Kumala Chandra (kumala.chandra@business-sweden.se) at Business Sweden.
Q: Do I need to book my own flights to Indonesia from Sweden?
A: Yes, airfare is not included in the participation fee. Please arrive in Jakarta on Monday, the morning of 7th of September 2026 as there will be a dinner reception later that evening at Park Hyatt Hotel. The trip from the Soekarno-Hatta International Airport to the hotel in central Jakarta takes approximately 40 to 60 minutes.
Q: Which days should I book the hotel for each city?
A: Yes, accommodation is not included in the participation fee. We will communicate recommended hotels and what days to arrange accommodation.
Q: What if I am not able to participate in all programme activities or days?
A: We kindly ask you to inform us if you are unable to attend specific programme activities or programme days. If we are not informed in advance, we will assume that you are participating in the full business delegation programme.
Q: Will Business Sweden arrange transportation between programme activities?
A: Yes, Business Sweden will provide transportation for all registered business delegates between programme activities. Details regarding when and where transportation will be available are outlined in the programme. Should you wish to arrange your own transportation or include additional representative(s) during these transfers, please contact us in advance so we can assess and accommodate the request where possible.
Q: What is the dress code for the delegation?
A: For the majority of the programme, Business Formal attire will be appropriate, unless specifically informed otherwise. Long-sleeved Batik is also appropriate.
Q: Is it allowed to post about the delegation on social media in advance?
A: No. Due to security reasons, no external communication, including on social media, may be shared prior to the start of the delegation
Q: Will pictures be taken during the delegation?
A: Yes. Photos and videos will be taken throughout the delegation and will be shared with participants continuously. Selected media may be published by the organisers.
Q: I have not received any emails or information since I registered for the delegation. Should I have?
A: Yes. You should receive a confirmation email within 1–2 days of registering. If you have not received an email, please check your junk mail folder. If you still have not received confirmation, please contact us and we will provide the necessary information.
GENERAL BUSINESS CONDUCT IN INDONESIA
Respectful Apparel
Indonesia does not impose strict dress codes for visitors. However, as a culturally conservative society in many contexts, modest and respectful clothing is expected, particularly for official meetings and formal events.
Key considerations:
- Shoulders and knees should be covered in professional and official settings
- Avoid revealing clothing (e.g. excessive cleavage)
- Clothing should not be overly tight or transparent
Women are welcome to wear trousers, skirts, or dresses, and headscarves are not mandatory in Indonesia. Business attire follows international standards, provided it remains modest and professional. Long‑sleeved batik shirts are commonly worn and fully acceptable for formal business occasions.
Business Meetings & Etiquette
- Women participate in business meetings on equal terms with men, and mixed‑gender meetings are standard practice.
- Handshakes are common; however, some Muslim counterparts may prefer a slight nod or placing a hand over the heart instead. Always follow the other person’s lead.
- As a general courtesy, use your right hand when shaking hands or handing over documents.
- Indonesian business culture values politeness, respect for seniority, and relationship‑building. Meetings may begin with informal conversation before moving to business matters.
The official working week is Monday to Friday. While Indonesia does not have a religious weekend, Friday prayers may slightly affect schedules around midday.
Language & Communication
- Bahasa Indonesia is the national language.
- English is widely used in business environments, particularly in Jakarta, though levels of fluency may vary. Clear and straightforward communication is recommended.
- Common communication channels include email, WhatsApp, and direct phone calls, often used interchangeably even in professional contexts.
Other Practical Considerations
- Political discussions are best avoided in public or professional settings unless clearly relevant and invited.
- Public displays of affection should be modest.
- Alcohol is legal but regulated; availability depends on location.
- Pork products are available but limited and usually clearly labelled.
- Many offices, shops, and cafés remain open throughout the day; prayer times may temporarily affect some services.
Overall, Indonesia is welcoming, professional, and accustomed to hosting international delegations. Visitors who demonstrate cultural awareness, patience, and respect will find interactions smooth and productive.
Visa
- Non-Indonesian delegates who reside in Indonesia are required to have a Diplomatic Passport or Temporary Stay Permit (ITAS) and Work Permit (IMTA) or valid Business Visa.
- Non-Indonesian delegates who do not have the documents outlined in no. 1 above are required to obtain either a Visa on Arrival (VoA)* or a Single Entry B211A.
- Everyone who are travelling to Indonesia from a foreign country need to fill All Indonesia before their arrival.
